Store Policy.
Customer Care
We pride ourselves on outstanding customer care. Please contact us if you have any questions or concerns - we are always happy to help. If you are in need of refund/exchange information, please see our refund policy here.
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Unable to pick-up your order/Order too large for pickup?
Feel free to reach out to us to see how we can help!
Privacy & Safety
We care about data privacy and security. By using the Site or the Marketplace Offerings, you agree to be bound by our Privacy Policy posted on the Site, which is incorporated into these Terms of Use. Please be advised the Site and the Marketplace Offerings are hosted in Canada. If you access the Site or the Marketplace Offerings from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Canada, then through your continued use of the Site, you are transferring your data to Canada, and you expressly consent to have your data transferred to and processed in Canada.
Wholesale Inquiries
Interested in wholesale? Feel free to reach out to discuss wholesale options. We currently distribute wholesale under our parent brand Italcan Imports Inc., where you can find many of the beloved products from our Runway Collection boxes. Click the link below to be redirected to the Italcan Imports website!
Payment Methods
We currently accept all major debit/credit cards in Canada.
If you are interested in paying cash in person, please contact us and see how we can help!
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You agree to provide current, complete, and accurate purchase and account information for all purchases made via our website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us and the province of Ontario. We may change prices at any time. All payments shall be in Canadian Dollars.
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You authorize us to charge your chosen payment provider for the designated amount upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed. We may in our sole discretion limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.